About Our Staff
Ilse du Bernard – Client Care Manager and Co-Owner
Ilse is a Social Worker with 11 years of experience working in a rehabilitation hospital as part of a medical team, counselling paraplegic and quadriplegic patients and their families, supporting them through a traumatic life event and preparing them to reintegrate into their home and community.
She became more aware of the needs of the elderly as she experienced first-hand, the challenges that her aging parents and their peers were and still are, facing. It especially became clear that a lot of families needed support in taking care of their parents She feels passionate about helping people and especially that the criteria/litmus test will always be:
“To treat our clients with the same love, care and dignity I would treat my own parents and to expect the same from our caregivers. ”
She also feels strongly that the caregivers are a critical part of the business and therefore should receive the support they need in order to provide quality care to the elderly.
Ilse is also a “very thankful cancer survivor, by the Grace of God”, for 12 years and feels that having gone through the whole cancer treatment process, has given her even more compassion than before.
Guy du Bernard – Co-Owner
Guy brings a diverse background to Home Care Assistance. He is a Professional Engineer by training and experience, which he attributes to his “out-of-the-box” thinking. He completed his Masters in Business Administration and has been working as a SAP Consultant for the past 18 years. He has been an Independent Consultant for the past 12 years. He has looked forward to working closer to family, as well as to own and manage a business with his wife, Ilse. He is drawn to the Home Care Industry, because of his desire to make a difference in people’s lives, to help Seniors and those who are vulnerable. Both Guy and Ilse have made a commitment to excellence in Home Care Assistance. They were both born and raised in South Africa, but have made North Houston, Texas their home for the past 18 years, with their 15 year old son.
Madeline Longnion – Administrator
Madeline is the Administrator of Home Care Assistance North Houston, overseeing quality client care, and ensuring each and every customer has total satisfaction with the care their loved one receives. She provides active care management to clients, conducting assessments, addressing questions and concerns, providing support and home visits, and building relationships with families. Madeline also works closely with our caregivers ensuring that they are providing the most up to date training in serving our clients.
Madeline has worked with the elderly for the past 12 years. She provided in-home care for her mother, who had terminal cancer, for four years. She knows first-hand what “caregiving” means and how important it is to keep the client in their home with quality care. She was also employed as the Director of Southern Pines Assisted Living where she also worked closely with the care of her residents providing them with the best care, nutrition, and exercise for the mind, body and spirit.
Madeline graduated with an Applied Science Degree in Medical/Business. As a service director of her church she makes weekly visits to Liberty Healthcare providing a church service and support to the residents. She lives in Huffman, Texas with her husband who says her strongest attribute is her compassion for the elderly.